Question 1

What do I do when a plumbing calamity hits?

Accepted Answer

What do you do when a plumbing calamity hits? The very first thing is to make sure it's safe, and not getting even worse. Electricity and water don't combine safely, so if needed turn the mains switch off on the switchboard.

Question 2

Help! How do I turn off the water!

Accepted Answer

The water main shutoff valve is generally located on the boundary close to the road, normally under a blue or black plastic cover. You may know it as a toby, stopcock or isolated valve. Turning the mains off can save your residence from further flooding or damage to the hot water cylinder.

Question 3

I have a plunger, can I fix it myself?

Accepted Answer

If you have a plunger handy you can attempt to break up the blockage in your sink, shower or toilet. If it won't plunge away, please don't use chemicals as they rarely get the job done properly and the chemicals can damage the drains.

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